Shipping

Currently we accept orders for shipment within the available,of the courier companies,countries.

• Original works of art are shipped and packaged via ACS or ELTA(Hellenic Post).

• Please allow 14-21 business days from the date of your to your delivery date or what the courier company gives.

• Once your order is shipped we will email you your tracking number. 

• You may be asked to include your phone number with your order so that if necessary, the carrier can contact you. 

• If an option is not currently available for your international order, please contact us with your shipping address and we will set it up for you.

Damage During Shipping

In the unlikely event that your order is damaged during shipping you will receive a full refund or replacement if you provide all of the original packaging for the shipper's inspection.

• The refund will be issued by the shipper and not EncausticArtNS. 

• Please note, there are no exceptions to this policy.  

No Returns for Print Orders

• Please note, all prints and accessories are specially created to order just for you.

• Therefore, all sales are final and there are no returns or exchanges. 

Returns or exchanges of original works of art are welcome if they are:

• Returned within 7 days from the date of delivery.

• Arrive in the same exact condition as when they left.

• Include all original packaging.

• If originals arrive after 7 days from the date of delivery, you will not be eligible for a credit and you must pay for shipping back to the original delivery address.

• Please note, there are no exceptions to this policy.